Billing and Payment Information
Your co-payment and any remaining deductible are due at the time of your appointment. We accept cash, personal check, Visa and MasterCard. If you have any questions regarding the amount of your co-payment please contact your insurance company. Additional billing inquiries may be directed to our billing staff by phone at 951-373-5816.
Sleep Laboratory Studies:
After you schedule a sleep study our billing office will contact your insurance company to determine whether you are covered for the requested study and to request an estimate of your out-of-pocket responsibility for the study. Insurance companies will generally indicate if the study is approvable but will not ever guarantee coverage in advance. Insurance companies always reserve the right to deny coverage. We make every attempt to clarify your benefits in advance so that there are no surprises. Your co-payment and any remaining deductible (as specified by your insurance company) are due at the time of your study and can be paid for with cash, personal check, American Express, Visa or MasterCard.
If you are unable to pay your bill in full at the time of your visit, please be sure to contact our Billing Office prior to your visit to work out details.
Please be sure to have a referral if one is required by your insurance company. If you do not have a referral with you at the time of service you will be asked to sign an “Acknowledgement of Responsibility” form and will be charged in full for services rendered. If you are able to provide a properly dated, valid referral within five working days, fees will be refunded to you minus any co-payment assessed by your insurance carrier.
Late Cancellation Fees:
Please be courteous to fellow patients awaiting appointments and sleep studies and provide us with at least 24 hours notice if you are unable to make your appointment. If your study or appointment is scheduled before the next working day then please call our office at 951-781-3672 to inform our staff or leave a voice message. Late cancellation fees will be assessed if you fail to comply with this policy. Please note that late cancellation fees are YOUR responsibility and cannot be billed to your insurance company.
There is a $250 late cancellation fee for sleep studies cancelled with less then 24 hours notice.
There is a $50 late cancellation fee for patient consultations that are cancelled with less than 24 hours notice. Patients will receive a bill if this fee is not paid in advance.